Accessibility Statement

This statement was last updated on 1 August 2025.

We at 10x Building Supplies are working to make our site 10x Building Supplies at 44/41-49 Norcal Road, Nunawading VIC 3131 accessible to people with disabilities.

Our Commitment

At 10x Building Supplies, we are committed to ensuring that our products, services, and digital platforms are accessible to all people, including those with disabilities. We aim to provide a welcoming and inclusive experience for customers in our showroom, online, and across all of our communications.

Digital Accessibility

Our website has been designed and developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, aiming to achieve Level AA compliance. This includes:

Clear navigation and structured page layouts.
Text alternatives for non-text content (images, graphics).
Readable fonts, colour contrasts, and scalable text.
Compatibility with assistive technologies (screen readers, voice navigation).
Keyboard-friendly navigation.

Physical Accessibility

Our showroom and facilities are designed to provide safe and inclusive access for all customers. This includes:

Step-free entry where possible.
Accessible pathways and circulation spaces in accordance with BCA Volume One Part D4 and AS1428.1-2009 (Design for Access & Mobility).
Staff assistance available for product handling and demonstrations.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website, showroom, and customer service practices to identify and remove barriers. Where full accessibility cannot be immediately achieved, we are committed to providing alternative solutions upon request.

Feedback

We welcome feedback on how we can improve accessibility for our customers. If you experience difficulty accessing any part of our website, showroom, or services, please contact us:

Accessibility Contact – 10x Building Supplies

Email: 10xprojectsmelbourne@gmail.com
Address: 44/41-49 Norcal Road, Nunawading VIC 3131

We will respond to all feedback within a reasonable timeframe and work to provide accessible alternatives where possible.

Policy Review

This Accessibility Statement will be reviewed regularly and updated as our business, technology, and customer needs evolve.